Error 10012 / Error 12057 / Error 10015-3 / Error 10015-4

To resolve this error, please follow the steps below. Make sure to have all windows and programs closed.

1. Open Internet Explorer and select the Tools menu (gear icon).

2. Click on Internet Options.

3. Select the Advanced tab.

4. Click the Reset button (bottom of window).

5. Close Internet Explorer.

6. Restart your computer.

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